ENGAGE CHATS
For everyone who answers their own customers and never has enough time

Busy? Travelling? In a meeting?

Covers your conversations on every channel whenever you choose

Your messages, comments, reviews and email in one inbox, with a reply ready in your voice for every message. When you get busy, switch on “Cover for me” and it answers for you, leaving you only what needs you.

Coming soon, part of the Engage family with Engage Posts and Engage Decks.

The problem

Your customers write to you from everywhere

A comment on Instagram, a WhatsApp message, an email, a Google Maps review. Every app in a different place, and every message left waiting may be a customer who went elsewhere.

A man in a meeting looking at his phone, tired
A man in the back seat of a car at night looking at his phone, tired
A man at home with his family, absorbed in his phone
A man at his desk late at night looking at his phone, tired
While you are in a meetingand messages pile up from everywhere
The answer

One inbox, and the reply is ready before you open the message

It brings all your conversations into one list, knows who is waiting for you and what is just a notification, and drafts a reply from your business profile. Edit it if you like, then send.

MOperations manager’s inbox I’m here Cover for me
The assistant is covering for youIt answers in your voice, only from your business profile, and leaves you what is yours
0Send1Pending
TodayWeekMonth
I want to subscribe to Pro. Is there a discount for yearly? And do the decks support Arabic?
Question about yearly billing and Arabic support
Sent from the Engage Instagram account Send
How long does it take to make a reel from an idea? Can I edit it?
Question about Engage Posts, answered in the business profile
Hi Abdulrahman, in Engage Posts you write your idea and it prepares the reel ready to publish, and you can edit it before you post.Sent by the assistant · now
The assistant sends this reply in a moment
Hi Abdulrahman, in Engage Posts you write your idea and it prepares the reel ready to publish…
Cancel

Welcome back

While you were away: the assistant sent two replies, left you one message that needs you, and skipped the notifications.

SentAbdulrahmanIn Engage Posts you write your idea and it prepares the reel…
SentNouraThank you, Noura, glad you liked the presentation
Left for youSultanI was charged twice for my subscription · holding reply sent, waiting for you
SkippedPromoHubAn ad offer for your account

Example: the inbox of Engage’s operations manager, answering Engage customers. The names are made up.

Why you can relax

It sorts before it replies

It reads every message and knows what kind it is, then follows clear rules: what to answer, what to skip, and what gets a polite reply while it waits for you. When you are back, it gives you a summary of everything.

Answers it

Questions answered in your business profile, plus thanks and praise.

Replies politely, waits for you

Complaints, payments, partnerships, personal matters, and anything it does not know.

Two modes, one switch

You decide who replies

I’m here: you reply, the assistant prepares

Every day, from one place. Open whoever is waiting and find the reply already written in your voice. Edit it, or send it as it is.

  • Who is waiting comes first, notifications and ads stay aside
  • A draft from your business profile for every message
  • Nothing goes out until you press “Send”

Cover for me: it replies while you are busy

When you travel, step into a meeting or just want a break, switch it on and it answers people in your voice, from your business profile. When you are back, switch it off with one tap.

  • Every reply waits a moment so you can cancel it
  • Complaints, partnerships and personal matters get a holding reply and are left for you
  • When you are back, a summary of everything is waiting
Safeguards

It speaks in your name, so we built it to protect your name

Safeguards at every step, so you can switch it on with peace of mind. It does not make things up or take chances, and whatever is not in your business profile, it leaves for you.

Getting started

Three steps to start

Connect your channels

Instagram, WhatsApp, your email and the rest of your accounts, each with one tap, with no new account anywhere.

Tell it about your business

Your products, prices, hours and the way you talk. It answers from this, and from nothing else.

Reply, or let it cover for you

Use it every day to reply faster, and switch on “Cover for me” when you are busy.

Your channels

Wherever your customers write to you

Direct messages, comments, mentions, reviews and email. All in one list, each with its platform’s icon.

Who it is for

For everyone who answers their own customers and never has enough time

Plans

Start free, grow when you need to

Start free with your email, then add your channels and “Cover for me” when you need them.

Subscriptions open at launch. Register your interest to hear first.

Questions

Before you ask

Will it send anything without me knowing?

In “I’m here”, no reply goes out until you press “Send”. In “Cover for me”, it only answers what arrives after you switch it on, every reply waits a moment so you can cancel it, and you can switch it off any time.

What if it is asked something it does not know?

It does not make things up. Prices, dates or promises that are not in your business profile never appear in its replies. It sends a polite holding reply and leaves the message for you.

Do I use it every day, or only when I travel?

Mostly every day: one inbox for all your channels and a ready draft. “Cover for me” is for busy times, from a short meeting to a long holiday.

Can it reply in a dialect?

It replies in your own style as you describe it in your business profile, and in the language the person wrote in.

When does it launch, and what does it cost?

We are building it now. Prices are in the Plans section above, including a free plan for email. Register your interest to hear first at launch.

Coming soon

Be among the first to try it

Four questions, and we get in touch when it is ready.

We use the number and email for this alone.